AI Hospital Management SaaS
Multi Hospital, Prescription & Treatment Generator
User documentation
User documentation
This guide describes AI Hospital Management SaaS from a user and hospital-administrator point of view: what the product does, how teams work together, and what you will see on screen. It covers multi-hospital operation, prescriptions, and AI-assisted treatment planning where your organization has turned those features on. The system is modular—your hospital chooses which areas to use— and what appears in your menu depends on your job role and the features enabled for your site.
For IT staff installing from your CodeCanyon download. Use a host with PHP and MySQL (or MariaDB). Everyday use of the product is covered in Overview and the sections below.
main_files/db folder and import the supplied .sql file into that database (phpMyAdmin, command line, or your host’s import tool).
application/config/database.php
(hostname, database name, username, password).
That’s it. Open your site URL in a browser; sign in and finish hospital settings (email, SMS, payments, Zoom, and so on) from the admin area when you are ready.
URLs
Documentation
Extended help center documentation (online).
http://support.democa.store/help-centerdemo/multi-hms/documentation.htmlUse these accounts on the backend login page to explore each role. Password is the same for all demo users below.
Demo only. These credentials are public; do not use them for real patient data or production systems.
| Role | Email (identity) | Password |
|---|---|---|
| SuperAdmin | superadmin@hms.com | 12345 |
| Admin | admin@hms.com | 12345 |
| Doctor | doctor@hms.com | 12345 |
| Patient | patient@hms.com | 12345 |
| Pharmacist | pharmacist@hms.com | 12345 |
| Nurse | nurse@hms.com | 12345 |
| Accountant | accountant@hms.com | 12345 |
| Laboratorist | laboratorist@hms.com | 12345 |
| Receptionist | receptionist@hms.com | 12345 |
AI Hospital Management SaaS brings together clinical, operational, and financial work in one place for hospitals and clinics. In multi-hospital setups, each hospital keeps its own data, while a SuperAdmin-style role can oversee the whole platform when your organization uses that level of access.
In practice you can manage:
Visitors usually start on your hospital’s public website (online booking, information, and similar). Staff open the staff login page, sign in with the email (or username) and password your administrator provides, and arrive at the dashboard—your home screen with shortcuts to the areas your role allows. Open features from the side menu; use Remember me only on private or trusted devices.
Dates and times in reports follow the timezone your hospital sets for the system.
Every user has a role that matches their job. Menus and actions only show what that role is allowed to do. The table below describes typical roles; your hospital may name or combine them slightly differently.
| Role | Typical responsibilities |
|---|---|
| SuperAdmin | Oversees the whole platform across hospitals—highest level of control when your organization uses this tier. |
| Admin | Hospital configuration, departments, doctors, users, modules, finance oversight, reports. |
| Doctor | Patients, appointments, prescriptions, clinical notes, schedule, emergency, dental, AI tools (if enabled). |
| Nurse | Patient care workflows, bed allotment, appointments, emergency, operational tasks as permitted. |
| Receptionist | Front desk: patients, appointments, payments collection views, operational dashboards. |
| Accountant | Payments, expenses, financial dashboards, commissions, user activity reports. |
| Pharmacist | Medicine inventory, pharmacy sales, dispensing-related finance views. |
| Laboratorist | Lab orders, sample status, report preparation and delivery. |
| Patient | Portal: own cases, prescriptions, documents, payments, appointments, lab (where exposed). |
If a menu item is missing, your account may lack the role, or the module may be disabled for your hospital. Contact your administrator.
The product offers many functional areas (60+). Below, each group explains what it is for, who usually uses it, and how to work through it in practice using the left sidebar menu. Labels may differ slightly if your hospital uses another language (see Languages).
General tips: Open any module from the sidebar. Use search boxes and filters on list screens to find records. Always save or submit forms before leaving a page. If you cannot see a menu item, your role may not include it or the feature may be turned off—ask an administrator.
After login, everyone lands here first.
How to use it: Review the cards and numbers for quick status (appointments, admissions, revenue, etc.—depending on your role). Click shortcuts to jump straight to common tasks.
Optional dashboards: If your hospital enables extra views (executive, clinical, financial, operational), open them from the menu when they appear—they summarize KPIs for managers and leads.
Usually administrators and front-office leads.
Departments
Doctors
Doctor visit & schedule
Under Doctor visit, record or review consultation charges. Under Schedule, set working hours, slot templates, and holidays so appointment booking only offers valid times.
Reception, nurses, doctors, and admins; patients use a limited portal.
Register or find a patient
Cases & clinical data
Use Cases to open or create an episode of care. For each case, add Symptoms, Diagnosis, Treatment, and Advice from the corresponding menu items—clinical staff typically complete these during or after the visit.
Documents
Open Documents, choose the patient, upload files (reports, scans, consent forms), and label them so others can find them later.
Patient portal
Patients sign in with their own account and see My cases, My prescriptions, Documents, Payments, and Appointments—only what your hospital exposes.
Reception, doctors, nurses; patients book or view their own visits.
Book and manage appointments
Requests
If Appointment request is used, staff review inbound requests and approve or reschedule them into a real slot.
Video visits (Zoom)
From Meetings (or telemedicine), create or join a session. After your admin connects Zoom, join links or buttons appear for scheduled visits—use them at the appointment time.
Doctors prescribe; pharmacists dispense and bill.
Prescriptions
Medicine master & pharmacy sales
Administrators maintain the Medicine catalog (names, forms, stock flags). Pharmacists use Pharmacy screens to record dispensing, take payment, and sometimes inventory—follow the same patient/invoice flow your hospital trains you on.
Laboratorists and clinical staff; patients may see results in the portal.
Laboratory
Radiology
Open the radiology area to see imaging requests, upload or attach reports, and mark studies complete. Worklists are often sorted by urgency or modality.
Dentists and dental nurses.
ER staff, ward nurses, admissions.
Emergency
Use Emergency → Add new to register walk-ins quickly; capture triage notes, vitals, and disposition (admit, discharge, transfer).
Beds
Ambulance
Take bookings from Ambulance → New booking, set pickup and destination, assign vehicle if applicable, and record payments and rates from the same module’s reports.
Accountants, reception (payments), admins.
Payments & invoices
Expenses & reports
Record hospital expenses under Expense with the right category. Run financial reports, commission, and activity reports for audits and management review.
HR and line managers; staff may submit their own attendance/leave where allowed.
Attendance: Open Attendance, choose date and employee, mark present/absence/late according to your policy, and save.
Leave: Staff request leave; approvers open Leave to approve or reject and to see balances.
Payroll: From Payroll, run salary periods, review amounts, and export or pay according to your process.
Typically doctors and admins where enabled.
AI patient overview: Open a patient, launch overview to see a summarized view of history and risk flags—always verify against source records.
AI image analysis: Upload or select an image, run analysis, and read suggestions alongside clinical judgment.
AI treatment plan: Provide context (diagnosis, goals), generate a draft plan, then edit and approve before sharing with the patient.
Varies by module.
Reports: Choose report type (birth, operation, expiry, etc.), set date range and filters, then export or print. Patients use My reports for their own documents.
Notices & FAQ: Read announcements on the notice board; use FAQ for common questions.
Files & import: Central file area for non-patient-specific documents; Import is for bulk data loads—usually restricted to admins.
Blood bank / inventory: Register donors and units, issue blood with cross-match rules; manage stock counts in Inventory when your hospital uses these modules.
Not included in this package. The standard download is the web system only. Mobile apps are optional add-ons.
There are two mobile applications: one for doctors and one for patients. They connect to the same hospital data as the website when your project includes them. Clients who want these apps need to purchase them separately from the main product.
To buy or ask about the doctor and patient apps:
WhatsApp: +880 1777 024443
If your hospital already has the apps
Your hospital can connect the system to services you already use. An administrator enters the connection details in Settings (payment providers, SMS, email, Zoom, and similar)—there is no need for staff to “integrate” anything in day-to-day clinical work.
Collect card or wallet payments through providers such as Stripe, PayPal, Paystack, or PayU, plus other options your vendor supports.
Send reminders and notifications by text using your chosen SMS provider and message templates.
Send system and manual emails through your hospital mail settings (for example SMTP).
Run Zoom meetings for telemedicine. An administrator links your Zoom account in the Zoom-related settings so doctors can start or schedule visits from the system.
Generate PDFs and printable letters and reports (discharge summaries, invoices, lab outputs, and similar) straight from the screens where you work.
Administrators configure your hospital’s identity and behaviour from the Settings (and related) areas: name and branding, which features are active, email and SMS, payments, Zoom, and other options. Everyday staff usually do not change these—only designated admins.
The system is multilingual. You are not limited to a fixed list: your organization can add and maintain any language you need by creating or editing language entries and translations in the language / settings area (exact menu names depend on your version).
Default languages included with the product:
Your hospital chooses which language is default for new sessions and whether users can switch language from the interface (for example from the header or profile menu, where your build exposes it).
Good habits keep patient data safe:
Behind the scenes the product follows common web security practices; your IT team or vendor handles server-level protection.
Depending on configuration, the system can record sign-ins, important user actions, and finance-related activity so managers and auditors can review who did what, when—useful for accountability and compliance.
This guide describes AI Hospital Management SaaS – Multi Hospital, Prescription & Treatment Generator for everyday users and hospital administrators. For licensing, customization, training, or technical support, contact your software provider.